The lady some of you are complaining about her name is Jamie, & she works in cosmetics. I also have a major problem with her... She approached me & asked if I need help... I said yes & she directed me where I need to go for what I wanted... She followed me & stood over me while I looked at these products as if, my sister & I were going to steal something. She bugged most of my visit there... I don't need to steal I'm very successful with $47,000 In one of my accounts... I went there 2 days in a row & spent $253... This Jamie person & some of her colleagues should be FIRED IMMEDIATELY!! They are snooty & very unprofessional in the way they treat their customers... You've Lost Very Good Business Here bec., Jamie profiled me as a thief & followed me around as such!! Very Foolish!!
I called the store 10+ times at a descent hour (3pm) and the phone just rang and rang and rang until it hung itself up for letting it ring too long everytime i called. I am trying to make a hair and makeup appointment for homecoming, which is kind of difficult to do when no one will answer the phone..
I am so happy to have ULTA in Denham. Not having to drive to BR is awesome! That being said, the customer service at this location is lacking. There is one lady with a light blonde bob that is just simply rude. They have a guy that works there (can't remember his name) who is the one I go to if I have any questions as he is super nice and very helpful. The ladies who work the registers are usually perfectly nice. It's mostly the "technicians" who walk the floor that are kind of snotty or impatient. If I want a technician's help/advice, I go to the BR location. There is a super sweet redhead there (can't remember her name either) who is so helpful and friendly and obviously enjoys her job. I hope this review is helpful.
Ashley helped me find a new base & and a new mascara & after trying out both with a full day of errands my Lancôme base she matched me with and my mascara still looked fresh ! No blotchyness, no orange, & I didn’t get all oily in my T Zone after a full day! I will be going back to her
Very friendly staff and excellent service. You can also get your hair and makeup done! Tightly packed store and some prices for items were not marked but otherwise a great store.
Ulta Beauty is a US Hair Care Studio based in Denham Springs, Louisiana. Ulta Beauty is located at 10129 Crossing Way #410, Denham Springs, LA 70726, USA.
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